Get in Touch
Book a demo, ask questions, or request enterprise pricing. We reply within one business day (Monday to Friday, 9:00 to 17:30 Irish time).
Book a Demo
See SAR Portal in action. We'll show you how to streamline your DSAR workflow and cut the time spent on each request.
Sales & Pricing
Questions about pricing, enterprise plans, or custom requirements?
info@sarportal.com⚡ Response time: We reply within one business day (Monday to Friday, 9:00 to 17:30 Irish time). Enterprise customers: within four business hours.
Common Questions
What happens during a demo?
We'll walk you through the platform, show you how AI-assisted redaction works, and answer all your questions. Demos take about 20 minutes and are tailored to your specific use case.
Do you offer custom enterprise pricing?
Yes. For high volumes or custom SLA needs, Enterprise starts from €3,000 a year ex VAT. Contact us to discuss your needs. On every plan, your users sign in with their organisation's Microsoft 365 account, their Google account or a one-time code sent to their email. SAR Portal adds no multi-factor step of its own, and we recommend that you require it on those accounts and mailboxes.
Can I try before I buy?
Yes. Every free trial runs for 14 days on the plan you choose, with up to 500 pages of document processing. No credit card required. Enterprise has no self-serve trial: contact us. Start your free trial.
Where is my data stored?
Case data and documents are stored in Microsoft Azure West Europe (Netherlands), with a second copy of documents in North Europe (Ireland). AI processing runs in Azure Sweden Central. Case content stays in the EEA. A few supporting services may process limited account, billing or technical data outside the EEA under Standard Contractual Clauses or the EU-US Data Privacy Framework: Microsoft Graph (your users' names and emails, for invitations), Google reCAPTCHA (browser signals from people using our website forms and application pages, including your request forms) and Stripe (billing). None of them receive case content or documents. Microsoft Entra External ID keeps directory data in the EU, and Twilio SendGrid email is sent from its EU regional account; their terms allow limited transfers outside the EEA, for example security and fraud signals or vendor support in exceptional cases, under SCCs. View our Security documentation and Data Processing Agreement — including our sub-processor list — for details.