One Month
Your legal deadline to respond
Just Received a DSAR? Here's What to Do Right Now
Don't panic. You have one month to respond, and SAR Portal guides you through every step to do it correctly.
⏰
AI
Third-party data redaction
OTP
Identity verification built in
10 min
To set up your first request
Full
Regulator-ready audit trail
Your 15-Minute Action Plan
Do these 4 things right now to get your response started
1
Log the Request Immediately
Record the exact date and time you received the request. Your one-month countdown starts NOW, not when you read it or forward it to someone else.
2 minutes2
Don't Delete Anything
Do NOT delete any emails, files, or records related to this person. Deletion after a DSAR is received could be considered obstruction.
Immediate3
Send an Acknowledgement
Reply to the requester confirming you've received their request. This buys goodwill and shows you're taking it seriously.
5 minutes4
Start Your Response Process
Use SAR Portal to verify identity, search your systems, redact third-party data, and generate a compliant response package.
8 minutes to setupWhat SAR Portal Does For You
Everything you need to respond correctly and on time
📅
Deadline Tracking
Automatic one-month deadline countdown with email reminders so you never miss a deadline.
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Identity Verification
Built-in OTP verification to confirm the requester controls the email address on file; request more ID where you have reasonable doubts.
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AI Redaction
Detects third-party personal data and suggests redactions for your team to review and approve.
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Evidence Pack
Records evidence of the steps you took, to support your compliance and answer regulator questions.
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Secure Delivery
Encrypted portal for safe data delivery - no more emailing personal data.
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Response Templates
Pre-written, editable response templates ready to customise.
DSAR Response Guides
In-depth guides to help you respond correctly
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Complete DSAR Guide
Everything you need to know about responding to data access requests under GDPR.
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DSAR Response Checklist
Step-by-step checklist covering all phases from receipt to final response.
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Redaction Guide
How to properly redact third-party data to avoid causing a data breach.
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Missed the Deadline?
What to do if you've already passed the one-month deadline.
Start Your Response Now
Setup takes about 10 minutes, and you can send your first response the same day.
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