Built for enterprise requirements
Used by organisations in professional sports and financial services. Enterprise adds higher limits, bulk archive processing, custom email templates and a named contact to everything in Pro.
Priced for your volume. Enterprise starts from €3,000 a year ex VAT, billed annually. We agree your allowance, users and storage in your contract.
Enterprise capabilities
Everything in Pro, plus features designed for large organisations
No Monthly Case Cap
Enterprise has no monthly case cap. AI processing includes 60,000 scanned pages a year, pooled, under a fair-use agreement (more by agreement). Emails, Office and text files use the same allowance.
Custom Email Templates & Sender
Write your own email templates for case notifications, deadline extensions, and closure communications. Send from your own sender email address.
Bulk ZIP Archive Processing
Bulk ZIP archive processing: up to 5 GB or 50,000 files per job. We switch it on for your account. In bulk processing, suggested redactions are applied automatically and you review the results.
More Users & Storage
50 users and 500 GB of storage by default, more by contract. Each user gets one of four roles: Admin, Case Manager, Reviewer or Read-only.
99.5% Uptime Commitment
Enterprise contracts include a 99.5% monthly uptime commitment.
Secure Sign-in
Your users sign in with their organisation's Microsoft 365 account, their Google account or a one-time code sent to their email. SAR Portal stores no passwords and adds no multi-factor step of its own. Any multi-factor step comes from the user's own provider: Google sign-ins follow the Google account's multi-factor settings, and for Microsoft 365 it depends on how your organisation's tenant treats sign-ins to an outside application, so test it rather than assume it. The email code is a single factor that relies on how the mailbox is protected. We recommend that you require multi-factor authentication on these accounts and mailboxes.
Enterprise support
A Named Contact
Enterprise customers have a named contact: one of our directors, who knows your setup.
Four-Hour Support Replies
We reply to Enterprise support requests within four business hours (Monday to Friday, 9:00 to 17:30 Irish time).
Onboarding
We set up your Enterprise account and agree your settings with you.
Security & compliance
Let's discuss your requirements
Tell us your DSAR volumes and requirements, and we'll agree the allowance, users and storage that fit.
Or email us directly at enterprise@sarportal.com