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Portal Overview

The Public Portal is where data subjects submit GDPR requests directly to your organization. It provides a professional, secure, and compliant way to receive DSARs.

Configure Your Portal →

Integrations - Configure your public case portal URLs
Integrations - Configure your public case portal URLs Integrations - Configure your public case portal URLs

What is the Public Portal?

The Public Portal is a dedicated web page where anyone can submit a data subject request to your organization. Each organization gets a unique portal URL.

Key Features

How It Works

For Data Subjects

  1. Visit Your Portal - Navigate to your portal URL
  2. Enter Email - Provide their email address
  3. Verify Identity - Receive and enter verification code
  4. Submit Request - Select request type and provide details
  5. Confirmation - Receive confirmation of submission

For Your Organization

  1. Notification - Receive email when new request arrives
  2. Case Created - Request automatically becomes a case
  3. Verified Subject - Email already verified through OTP
  4. Process Normally - Handle like any other case

Portal URL

Your portal URL format:

https://app.sarportal.com/public/submit/{your-tenant-id}

Find your URL in Settings > Integrations.

Portal Elements

Request Form

Compliance Features

GDPR Article 28 Notice

The portal displays a clear notice that:

Configurable link to your privacy policy.

Data subjects must acknowledge:

Data Processor Disclosure

Transparent statement about how the request is processed.

Email Verification

Why Verification?

Verification Flow

  1. Subject enters email address
  2. System sends OTP (one-time password)
  3. Subject enters the code
  4. Email is marked as verified
  5. Request can proceed

Code Details

Request Types Available

Data subjects can select from:

Adding Portal to Your Website

Add to your privacy policy:

To exercise your data rights, visit our
<a href="https://app.sarportal.com/public/submit/YOUR-ID">
  Subject Access Request Portal
</a>

Dedicated Page

Create a page on your website:

<h1>Submit a Data Request</h1>
<p>Use our secure portal to submit GDPR requests.</p>
<a href="https://app.sarportal.com/public/submit/YOUR-ID"
   class="button">
  Submit Request
</a>

Simply share the URL via email or other channels.

Benefits of Using the Portal

For Your Organization

For Data Subjects

Portal vs Manual Requests

Aspect Portal Manual (Email/Letter)
Case Creation Automatic Manual entry required
Email Verification Built-in You must verify
Audit Trail Complete Must document yourself
Data Collection Structured Variable format
Processing Speed Faster Requires more steps

Next Steps